Terms and Conditions

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Terms and Conditions

Welcome to Uno Adventure and Holidays (“Website”).

In this Website, you can search and book the best travel deals from selected destinations and hotels. Availing the services of this Website requires that you have read, understood and agreed to our Terms and Conditions of Use.

If you do not agree with these Terms and Conditions, you may not use this Website. Parties contracting or booking through an agent are deemed to have read and agreed to the following Terms and Conditions. Thus, agents who use this Website are duty-bound to inform the third parties of these Terms and Conditions.

USAGE

All users must provide accurate and current information. You have the obligation to promptly update the personal information you provided to us in case of changes. For more information on the personal information that we need from you and how we use it, please visit our Privacy Policy page.

Should you decide register and create an account on our website, you are fully responsible for maintaining the confidentiality of your login name, password and account information. You shall be responsible for all travel bookings made by you, as well as those made by others using your Log-in account even if such bookings were made without your permission. If the confidentially of your account has been compromised, you have the duty to promptly notify us through the communication channels available in Contact Us in order for us to disable your account.

Acceptable forms of payment for the travel itineraries booked through this Website are payments through credit cards or debit cards, cash payments and PayPal account at Uno Adventure and Holidays main office in Makati City.

We reserve the right to limit or deny you or anyone access to your account or this Website for any violation of these Terms and Conditions and for reasons that we deem prejudicial to this Website or to our other users.

You may only use this Website to search and book legitimate travel packages. You agree not to use this website to make any false, fraudulent or speculative reservation or any reservation in anticipation of demand. You further agree not to use this website for any purpose that is unlawful, illegal or forbidden by these Terms and Conditions, the laws of the Republic of the Philippines, or the laws of the country where you are accessing this Website.

Nothing contained in these Terms and Conditions shall be deemed to constitute either party as the agent or representative of the other party, or both parties as joint venture parties or partners for any purpose. You may not assign, delegate or transfer your rights or obligations under these Terms and Conditions. However, you agree that we can assign our rights and obligations under these Terms and Conditions without such assignment being considered as a change to these Terms and Conditions and without need of prior notice to you.

PROHIBITED ACTS

The contents, infrastructure and web design of this Website are the property of Uno Adventure and Holidays, or of our suppliers, providers or contributors, and are protected by intellectual property laws and as proprietary information. You agree not to reproduce, transmit, display, publish or sell these information or services.

You are bound not to post or transmit through this website any material or content that violates or infringes in any way the rights of others, or solicits, encourages or promotes the use of illegal substances or activities, or materials that are unlawful, threatening, abusive, harassing, defamatory, libelous, derogatory, invasive of privacy rights, vulgar, obscene, bigoted or hateful, profane, scandalous, pornographic, indecent, objectionable or otherwise violates any applicable law.

You may not engage in any activity on this Website that restricts or inhibits any other user from using or enjoying this Website such as by “hacking”, “cracking”, “spoofing”, defacing any portions of this website, or imposing an unreasonable or disproportionately large load on our infrastructure, or creating a deep-link to any portion of this Website.

You may not post or transmit through this website advertising or commercial solicitations; promotional materials relating to services which are competitive with Uno Adventure and Holidays and/or this Website; software or other materials that contain viruses, worms, time bombs, trojan horses, or other harmful or disruptive components; political campaign materials; chain letters; mass mailings, or spam mail.

You are not allowed to use any robot, spider, site search/retrieval application, or other manual or automatic device or process to retrieve, index, “data mine”, or in any way reproduce or circumvent the navigational structure or presentation of this website or its contents. You may not harvest or collect information about visitors of this website without their express written consent.

In addition, you are bound not reproduce, duplicate, copy, sell or trade travel itineraries generated by this Website.

Uno Adventure and Holidays reserves the right to file civil and criminal charges and seek damages to the fullest extent permitted by law from any person who commits any of the foregoing prohibited acts.

TRADEMARKS AND COPYRIGHT

The trademarks, logos, and service marks displayed on this website are the property of Uno Adventure and Holidays or their respective owners. You are not permitted to use these items without the prior written consent of Uno Adventure and Holidays or their respective owners. You may, however, use these trademarks, logos and service marks in printing your travel itineraries for individual non-commercial use. All trademarks, logos, and service marks of Uno Adventure and Holiday must appear on all printed copies of travel itineraries made through this Website.

The copyright for texts, photographs, web design, software and other contents of this website are the property of Uno Adventure and Holidays, or owned by entities that authorized Uno Adventure and Holidays to make the copyrighted materials available on this Website. Uno Adventure and Holidays strictly prohibits the redistribution or copying of the contents of this Website, in whole or in part, without written permission from Uno Adventure and Holidays. Uno Adventure and Holidays authorizes you to display on your computer, download, or print the pages from this website provided:

The copyright notice appears on all printouts;
The material will not be altered in any way;
The content is used for personal non-commercial use only; and
You do not redistribute or copy the information to any other media.

If you are aware of any copyright or trademark infringement of materials owned by Uno Adventure and Holidays, please let us know by e-mail at info@unotours.com.

REVIEWS AND BLOG POSTINGS

You may submit reviews, comments, testimonials, ratings or photographs that will be posted on this Website. However, you warrant that you are the copyright owner, or authorized by the owner, of the materials that you post and that no privacy or any other right is violated. You likewise authorize Uno Adventure and Holidays to free from royalty, use, store, reproduce, publish or translate the materials you posted and that we can attribute them in your name. You own the intellectual property rights over the materials you posted, subject to the rights granted to Uno Adventure and Holidays as described herein. You may remove the materials you posted but the rights granted to Uno Adventure and Holidays shall remain.

We reserve the right to remove from this Website the posted material for any reason and without need of notice to you. We shall, at our discretion, remove posted materials that we deem to be infringing, libelous, obscene, threatening or defamatory and materials for solicitation of funds, advertising, political campaign and the like.

You shall be solely liable for any damages resulting from any violation of the foregoing restrictions, or any other harm resulting from your posting of content to this Website.

If you believe any material posted on this Website infringes an intellectual property right, please notify us by e-mail at info@unotours.com. Please include the following in your notification

  1. A description of the material that you claim is infringing on the said intellectual property; and
  2. Your name and contact number or email address where you can be contacted.

THIRD PARTY SUPPLIERS

Our Third Party Suppliers, such as airlines, hotels, cruises and tour operators, are not employees or agents of Uno Adventure and Holidays but independent contractors. By posting their products and services in this Website, we are not endorsing nor affiliating them with us. Your interaction with our Third Party Suppliers through this Website is at your own risk, and Uno Adventure and Holidays will have no liability with respect to the acts, omissions, errors, representations, warranties, breaches or negligence of any of our Third Party Suppliers or for any personal injuries, death, property damage, or other damages or expenses resulting from your interactions with our Third Party Suppliers.

Uno Adventure and Holidays may have pre-negotiated a better rate with our Third Party Suppliers for your benefit. The rates indicated on this Website already include the total of the pre-negotiated rates and the service charge collected by Uno Adventure and Holidays.

In addition to your obligations under these Terms and Conditions, you are also bound by the rules and restrictions of our Third Party Suppliers such as, but not limited to, those found in the contract of carriage with airline companies, hotel terms and conditions, and credit card policies, as the case may be. Violation of these additional rules may result in cancellation of your reservation(s), denial of access to the applicable travel products or services, forfeiture of monies paid for such reservation, and/or in our debiting your account for any costs we incur as a result of such violation.

The circumvention of airline rules, including practices such as back-to-back ticketing (purchasing two or more tickets with overlapping travel dates in order to circumvent minimum stay requirements) and hidden-city ticketing (purchasing tickets including segments which the purchaser does not intend to use in order to circumvent an air carrier’s pricing structure), is prohibited by several airlines. The use of prohibited ticketing practices may result in the cancellation of the ticket, denial of boarding, revocation of frequent flier miles and other benefits, additional charges to the purchaser’s credit card, additional charges collected at the airport, or future invoicing. You are responsible for ensuring that the flight you booked using this Website do not violate any airline contract of carriage.

Some of our Third Party Suppliers require you to sign their liability waiver prior to participating in the service they offer. You are free to refuse to execute the liability waiver. However, such refusal shall result in you not being able to participate in the particular service where you agree not to execute a waiver.

We reserve the right to cancel your booking if full payment is not received in a timely manner. Some Third Party Suppliers like hotels, car rentals or tour operators may require you to present a credit card or cash deposit intended to cover additional expenses. Such deposit is not connected with the payment made to Uno Adventure and Holidays at the time you made your booking.

You may also modify or cancel your travel booking, subject to the applicable fees charged and refund policies of our respective Third Party Supplier.

The taxes for services of Third Party Suppliers are remitted by them. Uno Adventure and Holidays does not remit taxes directly to the taxing authorities.

TRAVEL REQUIREMENTS AND RISKS

We do not warrant that travel to destinations posted in our Website is risk free. Thus, we are not liable for any damage, loss, injury or death caused by travel to such destination.

You shall be solely responsible in obtaining all the travel requirements and documents such as but not limited to passport validity, visa, travel insurance and immunization.

DISCLAIMER OF LIABILITY

THIS WEBSITE AND ALL CONTENT, MATERIALS, INFORMATION, SOFTWARE, PRODUCTS AND SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. YOUR USE OF THIS WEBSITE IS AT YOUR OWN RISK. UNO ADVENTURE AND HOLIDAYS MAKES NO WARRANTIES OR REPRESENTATIONS, EXPRESSED OR IMPLIED, AS TO THE FUNCTIONALITY OR USEFULNESS OF THIS WEBSITE OR ANY CONTENT. UNO ADVENTURE AND HOLIDAYS DISCLAIMS ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. UNO ADVENTURE AND HOLIDAYS  DISCLAIMS LIABILITY FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE OR OTHER DAMAGES, OR LOST PROFITS, THAT MAY RESULT, DIRECTLY OR INDIRECTLY, FROM YOUR USE OF THIS WEBSITE OR ANY CONTENT, INCLUDING WITHOUT LIMITATION ANY DAMAGE TO COMPUTER SYSTEMS, HARDWARE OR SOFTWARE, LOSS OF DATA, OR ANY OTHER PERFORMANCE FAILURES, OR ANY ERRORS, BUGS, VIRUSES OR OTHER DEFECTS THAT RESULT FROM OR ARE ASSOCIATED WITH THE USE OF THIS WEBSITE OR ANY CONTENT. UNO ADVENTURE AND HOLIDAYS MAKES NO WARRANTY THAT, (I) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR FREE, (II) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE, (III) THE QUALITY OF ANY PRODUCTS, SERVICES, CONTENT, INFORMATION, OR OTHER MATERIALS PURCHASED OR OBTAINED BY YOU THROUGH THE WEBSITE WILL MEET YOUR EXPECTATIONS, (IV) ANY ERRORS IN THE SOFTWARE WILL BE CORRECTED, OR THAT THIS WEBSITE, ITS CONTENT, AND THE SERVER ON WHICH THE WEBSITE AND CONTENT ARE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. ANY MATERIAL (INCLUDING CONTENT) DOWNLOADED OR OBTAINED THROUGH THE USE OF THIS WEBSITE IS DONE AT YOUR OWN RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY MATERIAL. INFORMATION CREATED BY THIRD PARTIES THAT YOU MAY ACCESS ON THIS WEBSITE OR THROUGH LINKS IS NOT ADOPTED OR ENDORSED BY UNO ADVENTURE AND HOLIDAYS  AND REMAINS THE RESPONSIBILITY OF THE THIRD PARTY.

INDEMNIFICATION

By agreeing with these Terms and Conditions, you also agree to defend and indemnify Uno Adventure and Holidays, our Third Party Suppliers, as well as the directors, officers, employees, or any one acting on behalf of Uno Adventure and Holidays or our Third Party Suppliers, for any of your acts constituting breach of any provision of this Terms and Conditions, other agreements incorporated herein, or any applicable laws.

EXTERNAL LINKS

This website contains links to other websites which are provided for convenience only. Our inclusion of hyperlinks to such external websites does not imply any endorsement of the material on such websites or any association with their operators. Uno Adventure and Holidays has not reviewed the external websites and do not control them. Thus, we are not responsible for their contents or the privacy or other practices of such external websites. You should refer to the separate terms of use, privacy policies, and other rules posted on the external websites before you use them.

You agree not to create a link from any website, including any website controlled by you, to this Website.

The currency exchange rate and foreign transaction fee is determined solely by your bank on the day that they process the transaction. If you have any questions about these fees or the exchange rate applied to your booking, please contact your bank or credit card company.

GOVERNING LAW

Uno Adventure and Holidays operates this Website from the Republic of the Philippines. If you use this Website from outside of the Philippines, you are responsible for compliance with the applicable laws of the country, federal or state laws, or local laws where you are accessing this Website. Uno Adventure and Holidays makes no representation that the products and services referenced herein are appropriate, or available, worldwide and in fact certain products and services may not be available worldwide.

WARRANTIES

Uno Adventure and Holidays is not responsible if the information that is made available on this Website is not accurate or complete. Any reliance upon the material on this website shall be at your own risk. You agree that it is your responsibility to monitor any changes to the material and the information contained on this website.

No warranty is also made on the following:

That the information, content or travel itinerary in this Website are error-free, updated, true and accurate;

That we will answer any question or notification submitted to us;

That you will receive the lowest price for the product or service obtained from this Website; and

Any matter relating to the performance of products and services offered in this Website.

Furthermore, Uno Adventure and Holidays does not warrant the accuracy of reviews and ratings for our Third-Party Suppliers and you are advised to make your own independent evaluation.

SOCIAL MEDIA

Uno Adventure and Holidays may market its products and services through social media such as Facebook, Twitter and Instagram and Pinterest. You agree to be bound by these Terms and Conditions in accessing this Website through social media sites.

SEPARABILITY

If any part of these Terms and Conditions is found to be invalid, the remaining parts shall remain valid and subsisting.

The captions or headings provided under these Terms and Conditions are strictly for your convenience and are not intended to limit the scope of the prohibitions provided under such caption or heading.

MODIFICATION OR TERMINATION

Uno Adventure and Holidays reserves the right to change these Terms and Conditions from time to time, in whole or in part, without notice to you. You should check back often so you are aware of your current rights and responsibilities. Your continued use of this Website after changes to the Terms and Conditions have been published constitutes your binding acceptance of the updated Terms and Conditions. If at any time these Terms and Conditions are not acceptable to you, you should immediately cease all use of this Website.

CONTACT US

Should you have any question regarding these Terms and Conditions, you can contact us through the details indicated below. We shall endeavor to promptly respond to your questions. However, Uno Adventure and Holidays does not warrant that we shall respond to all of your questions and this shall not give rise to any liability.

*Tel. No: (63 2) 800-3000

*Email: info@unotours.com

Rates are subject to change without prior notice.